E-Commerce Manager

Job Ref: 101
Job Category: Positions Available
Salary: Competitive
Closing Date: 07 May 2020
Job Requirements

At Cara Pharmacy, we are currently seeking to hire an E-Commerce Manager to join our team. The successful candidate will be working alongside our E-Commerce and Marketing teams. 


The E-Commerce manager will assume overall responsibility for the Cara Pharmacy online store & presence. This will involve ensuring the website and online store are maintained, up to date and accurate. The E-Commerce Manager will also hold responsibility for ensuring the Web team are updating online information and fulfilling online orders in a timely fashion.


Job Duties

The successful candidate will handle all decisions in relation to the website, social media accounts, and online advertising. The role will also involve but will not be limited to:


  • Long & short-term Business Development of the E-Commerce platform.
  • Help boost online sales by improving the customer experience online building a strong strategic vision.
  • Managing and overseeing the E-Commerce department.
  • Researching and developing new online marketing strategies.
  • Project development and presentation - The E-commerce Manager will liaise directly with upper management and present their plans for any new advances or initiatives to improve the company’s online presence and e-sales.
  • Uploading new products, imagery, videos etc. to the online store.
  • Editing and uploading product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner.
  • Maintain the accuracy of all product information online.
  • Develop product category pages in collaboration with the web team.
  • Hiring & training of new staff within E-Commerce department.
  • Constantly keeping up to date with market changes.
  • Ad duties as requested by management.
Essential Criteria
  • 2-5 years’ experience in a similar position is essential.
  • Previous experience in an E-Commerce/online retail position is essential.
How to Apply
  • Experience in a Health & Beauty role would be a distinct advantage.
  • A strong work ethic and proven track record of being proactive and using initiative within Retail. 
  • A clear understanding and proven delivery of good customer service.
  • A positive and flexible approach, ready and willing to turn your hand to anything to get the job done.
  • Able to deal with customer enquiries on own initiative, responding to queries and complaints in a constructive and prompt manner.
  • Able to handle confidential matters with utmost discretion.
  • Able to work independently and creatively, pre-empting and problem-solving issues as needed.
  • Possesses excellent communication skills; is friendly, approachable and professional.
  • Evidences strong interpersonal and team working skills, able to communicate successfully with a wide variety of people across all levels.
  • Possesses excellent time management and organizational skills, able to multitask and prioritise tasks effectively.
  • Displays accuracy and efficiency in all aspects of the role, due to the ability to pay attention to detail.
  • Experience of successfully using computerised stock management systems, Photoshop, InDesign, Microsoft Office and e-commerce platforms.
  • Ability to create/source and edit product photography and copy for online and promotional purposes to a high standard. 
  • Genuine interest in digital marketing and the future of online branding.



To apply, please forward your CV and cover letter to careers@carapharmacy.com

Please note, only shortlisted candidates will be contacted.